Looking for a Hotel Front Desk Clerk. A Hotel Front Desk Clerk, also known as a Hotel Receptionist, plays a crucial role in ensuring a smooth and welcoming experience for guests.

(Accommodation and medical insurance provided by the Company)

Requirements for Visa:

• Passport Validity (1 year).
• Updated CV.
• Photo: 35mm*45mm (4 Copies).
• Police Clearance Certificate.
•  Age limit: 18 to 45 years
• Good Physical and health, endurance, dexterity.
• Experience in physical work and construction Work.

Processing Time:

• Work permit Processing time is 30 days.

Responsibilities:

1. Checking in guests using computer programs and equipment.
2. Providing guests with directions to their rooms.
3. Informing guests about on-site amenities and relevant information.
4. Resolving guest complaints promptly and professionally.
5. Billing guests for their stay and any additional services used.
6. Effectively communicating with guests to understand their requirements.
7. Providing exceptional service.
8. Creating a pleasant and memorable stay for guests.
9. Managing online and phone reservations.

Requirements And Skills:

1. Talking to guests: Explaining amenities, rates, and services.
2. Team communication: Collaborating with colleagues to improve guest experiences.
3. Using hotel-specific software: Managing reservations, check-ins, and invoices.
4. Basic computer skills: Navigating systems effectively.
5. Balancing customer interactions: Greeting guests while managing other responsibilities.
6. Prioritizing tasks: Juggling phone calls, paperwork, and guest inquiries.
7. Resolving complaints: Addressing guest concerns promptly.
8. Finding solutions: Handling unexpected situations.