Looking for a Hotel Receptionist. A Hotel Receptionist, also known as a Hotel Front Desk Clerk, plays a crucial role in the hospitality industry. They work in the reception area of hotels or motels, ensuring smooth guest experiences.

(Accommodation and food provided by the Company)

Requirements for visa application:

• Passport Validity (1 year).
• Updated CV.
• Passport Size photo (4 Copies).
• Police Clearance Certificate.
• Age Up to 45 years.
• Good Physical and health, endurance, dexterity.
• Experience in physical work.

 Processing Time:

• Work permit Processing time is 3 months.

Responsibilities:

1. Answering Incoming Calls: Handle phone inquiries from prospective and existing guests.
2. Guest Reservations: Assist guests with booking rooms and suites.
3. Check-In and Check-Out: Manage the check-in and check-out process.
4. Credit Card Transactions: Process payments for lodging, room service, and other hotel expenses.
5. Wake-Up Calls: Provide wake-up calls to guests as requested.
6. Guest Requests and Complaints: Address guest queries and handle complaints professionally.
7. Record Keeping: Maintain accurate records of guest charges (e.g., room service, spa services).
8. Room Assignments: Assign rooms to arriving guests.
9. Maintaining Cleanliness: Ensure the reception area is tidy and welcoming.
10. Liaising with Housekeeping: Coordinate with housekeeping staff to prepare clean and furnished rooms.
11. VIP Services: Arrange personalized services for VIP customers and event attendees.

Requirements and skills:

1. Experience: Prior work experience as a Hotel Front Desk Agent or Receptionist is advantageous.
2. Familiarity with Payment Methods: Knowledge of payment processing and credit card verification.
3. Customer Service Skills: Excellent communication and problem-solving abilities.
4. Attention to Detail: Maintain accurate records and handle multiple tasks.
5. Flexibility: Willingness to work different shifts.
6. Upselling: Ability to promote additional facilities and services.
7. Computer Literacy: Familiarity with reservation systems and basic office software.