Looking for a Hotel support staff. Hotel support staff play a crucial role in ensuring a seamless and enjoyable experience for guests.

(Accommodation and medical insurance provided by the Company)

Requirements for Visa:

• Passport Validity (1 year).
• Updated CV.
• Photo: 35mm*45mm (4 Copies).
• Police Clearance Certificate.
•  Age limit: 18 to 45 years
• Good Physical and health, endurance, dexterity.
• Experience in physical work.

Processing Time:

• Processing time is 30 days.

Responsibilities:

1. Assisting guests with their luggage.
2. Greeting guests upon arrival.
3. Maintaining lobby tidiness.
4. Providing general information to guests.
5. Managing parking facilities.
6. Assisting guests with parking.
7. Ensuring orderly parking arrangements.
8. Moving luggage between guest rooms and the hotel lobby.
9. Welcoming guests.
10. Assisting with inquiries.

Requirements and skills:

1. Attention to Detail: Paying close attention to small factors contributes to guest satisfaction. High-end service providers stand out by anticipating every detail of a customer’s experience. Whether it’s arranging room amenities or ensuring a spotless lobby, meticulousness matters.
2. Patience: In customer service and hospitality roles, patience is vital. Hospitality professionals often encounter challenges and receive feedback from guests. Resolving issues and coordinating guest needs can be time-consuming, so stamina and patience are crucial.
3. Professionalism: Recognizing and respecting guests’ boundaries is essential. Demonstrating professionalism creates a positive atmosphere and helps build strong business relationships.
4. Communication Skills: Effective communication is fundamental. Hotel staff need to convey information clearly, whether interacting with guests, colleagues, or management. Active listening and empathy enhance communication.
5. Interpersonal Skills: Building rapport with guests and colleagues is key. Being friendly, approachable, and understanding fosters positive relationships and contributes to a welcoming environment.
6. Problem-Solving Abilities: Quick thinking and resourcefulness are valuable. Hotel support staff encounter various situations, from handling guest complaints to addressing technical glitches. Problem-solving skills ensure smooth operations.
7. Organizational Skills: Managing reservations, coordinating services, and maintaining schedules require organization. Being well-organized ensures efficient guest experiences.
8. Customer Service Skills: Providing exceptional service is at the heart of hospitality. Anticipating guest needs, resolving issues promptly, and going the extra mile create memorable stays.